Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Lifetime Value Analysis

Hai Fu analyzes your data to identify your most valuable customers.

Mystery Shopping

Hai Fu uses unbiased third-party shoppers to gather actionable data for you.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Social Media Research

Hai Fu offers social media benchmarking and shopper experience assessment.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.